Thank you for choosing Ads By Sanju. We strive to provide high-quality WhatsApp API, automation, and marketing services. Before purchasing and using our services, please read the Refund & Cancellation Policy carefully.
By using our services, you acknowledge that you agree to the terms mentioned below.
1. Service-Based Nature
Our products & services (WhatsApp API Setup, Automation, Chatbot Flow, Campaign Support, Tools Access, etc.) are digital and service-based, therefore refunds are limited and conditional.
Once setup, integration, account activation or service work has begun, refund cannot be claimed.
2. Refund Eligibility
Refund may be considered only if:
Payment was made but service was not initiated within 7 days
Technical issue from our side due to which service cannot be delivered
Duplicate payment made mistakenly (verified proof required)
If service onboarding or integration has started, refund is not applicable.
3. Non-Refundable Cases
No Refund in the following cases:
WhatsApp number ban/block due to spam or policy violation
User fails to provide required details for setup
User stops using service by personal decision
Results, leads, or sale performance dissatisfaction
Service trial or partial usage already done
Third-party platform downtime or Meta policy change
We only provide tools/support — results depend on your product, audience & campaign strategy.
4. Cancellation Policy
Pre-Activation Cancellation
If cancellation request is made before project setup, refund may be issued after deduction of administrative charges.
Post-Activation Cancellation
After service activation/API setup:
No cancellation refund
User may stop future renewal anytime
Subscription plans will remain active until the end of billing cycle.
5. Plan Upgrade/Downgrade
Upgrades can be done anytime by paying the price difference
Downgrades will be applied from next billing cycle
Price difference of downgrade is not refundable
6. Payment Disputes
For any dispute, customer must first contact our support team.
Chargebacks/disputes without communication will be considered policy violation.
7. Support & Resolution
Our team ensures smooth service and technical support throughout your paid plan period.
For help or issue resolution, reach us at:
📩 Email: support@adsbysanju.shop
📱 WhatsApp: +91 8982242582
🌐 Website: www.adsbysanju.in
8. Policy Updates
Refund & cancellation policies may update anytime.
Changes will be posted on this page with revised date.
We value transparency and customer satisfaction.
For any issue, feel free to contact us — we are here to assist you.